Website: https://www.darrychen.com
Effective Date: 1 November 2026
Last Updated: 1 November 2026

Welcome to DarryChen.com. These Terms & Conditions govern your access to and use of our website, services and transactions.

By accessing this website, submitting an enquiry, requesting a valuation, purchasing a watch, selling a watch or engaging our services, you acknowledge that you have read and understood these Terms & Conditions.

Please read this document carefully before proceeding with any transaction.

1. INTRODUCTION AND ACCEPTANCE

DarryChen.com provides luxury watch trading and related services. Our business focuses on buying, selling, sourcing, consignment and trade-in services involving luxury timepieces.

These Terms & Conditions apply to all visitors, customers, buyers, sellers and individuals using our services.

Throughout this document, the terms “DarryChen”, “we”, “our” and “us” refer to the business operating DarryChen.com.

The terms “customer”, “you” and “your” refer to anyone accessing our website or engaging our services.

By using this website, you agree to comply with these Terms & Conditions. If you disagree with any provision, please discontinue using our website and services.

We reserve the right to update these Terms & Conditions when necessary. Any revised version will be published on this page.

Your continued use of our website after an update constitutes acceptance of the revised terms, subject to applicable laws.

2. OUR BUSINESS SERVICES

DarryChen.com provides the following luxury watch services:

2.1 Buy Luxury Watches

We offer selected luxury watches for sale. Our collection may include new, unworn, pre-owned and discontinued timepieces.

Product availability depends on stock levels, supplier confirmation and final verification.

2.2 Sell Luxury Watches

Customers can submit their watches for evaluation and potential purchase.

Our buying decisions depend on the watch model, condition, authenticity, market demand and prevailing market value.

2.3 Luxury Watch Sourcing

We assist customers in sourcing specific luxury watches through our professional network and available suppliers.

Sourcing requests are subject to availability, supplier confirmation and agreed pricing.

2.4 Consignment Services

Customers may appoint us to market and sell their watches on a consignment basis.

Consignment arrangements are governed by separate written agreements covering commission, selling price, duration, payment and other relevant conditions.

2.5 Watch Trade-In

Customers may exchange eligible watches towards another purchase.

Trade-in values depend on the watch condition, authenticity, market demand and agreed transaction terms.

2.6 After-Sales Services

We may assist with selected after-sales services, including inspection, servicing arrangements and other watch-related assistance.

Availability, charges and service conditions will be communicated before work begins.

3. PRODUCT INFORMATION AND WATCH DESCRIPTIONS

We make reasonable efforts to ensure that all product descriptions, photographs, specifications and prices are accurate.

However, certain differences may occur because of lighting, photography, display settings or manufacturer specifications.

All watches should be assessed according to their actual condition and accompanying documentation.

Product listings may include the following information:

  • Brand and model.
  • Reference number.
  • Serial number, where appropriate.
  • Dial and case specifications.
  • Movement information.
  • Approximate production details, where available.
  • Watch condition and grading.
  • Original box and accompanying documents.
  • Accessories and additional items.

Customers should carefully review the product description before purchasing.

Please contact us if you require additional photographs, videos or clarification.

We reserve the right to correct genuine listing errors and withdraw products that are no longer available.

4. WATCH CONDITION AND GRADING

Luxury watches may have different ownership histories and physical conditions.

We use condition descriptions to help customers understand the general appearance of each timepiece.

Our condition descriptions may include:

4.1 New

Generally refers to a watch that is unused or presented as new.

For our classification, a New watch must have a purchase date within three months, supported by available documentation.

4.2 Like New In Box (LNIB)

Generally represents approximately 95% condition.

The watch may show minimal signs of handling or careful use. Original packaging may be included, depending on the listing.

4.3 Mint

Generally represents approximately 90% condition.

The watch may show minor signs of wear. These may include light surface marks or small imperfections.

4.4 Used

Generally represents approximately 80% condition.

The watch may show visible signs of previous ownership. These may include scratches, polishing marks or other signs of regular use.

Condition percentages are indicative descriptions, not scientific measurements or guarantees of mechanical performance.

Actual condition varies according to the watch’s materials, age, previous maintenance and ownership history.

Customers should request additional photographs or inspection before confirming a purchase.

5. AUTHENTICITY AND WATCH VERIFICATION

Authenticity is an important consideration in luxury watch transactions.

We conduct appropriate inspections and verification procedures based on the watch, available documentation and transaction circumstances.

Verification may include examination of:

  • Case and movement characteristics.
  • Reference and serial number information.
  • Dial, hands and watch components.
  • Bracelet, clasp and accessories.
  • Available original documentation.
  • Other relevant identifying features.

Where necessary, we may arrange additional professional inspection.

Original boxes, certificates, receipts and accessories are assessed separately where appropriate.

The presence of original documentation does not automatically establish the authenticity of every component.

Similarly, the absence of original packaging does not automatically indicate that a watch is not authentic.

Any authenticity statement will be based on the inspection and information available at the relevant time.

Customers must contact us immediately if they identify a material discrepancy concerning authenticity.

6. PRICING AND PAYMENT

All product prices are displayed in the currency indicated on the relevant listing or quotation.

Unless otherwise stated, prices may exclude international shipping, customs duties, import taxes and other applicable charges.

Prices are subject to change without prior notice.

However, a confirmed order will be governed by the agreed transaction price, subject to any clearly communicated conditions.

Accepted payment methods will be communicated during the purchasing process.

Customers must ensure that payment information is accurate and complete.

Orders may be processed after payment has been received and verified.

We reserve the right to delay dispatch while payment verification or additional security checks are pending.

Any bank charges, currency conversion fees or international transfer costs should be clarified before payment.

We will not be responsible for losses resulting from incorrect payment instructions supplied by unauthorised third parties.

7. PURCHASING AND ORDER CONFIRMATION

Submitting an enquiry or placing an order does not automatically guarantee product availability.

An order becomes confirmed when we have accepted the transaction and communicated confirmation to the customer.

Before accepting an order, we may need to verify:

  • Product availability.
  • Customer contact information.
  • Payment arrangements.
  • Shipping details.
  • Additional transaction requirements.

We reserve the right to decline or cancel an order where there are reasonable grounds, including suspected fraud, incorrect pricing or unavailable inventory.

If payment has already been received for an order that we cancel, the appropriate refund will be arranged, subject to applicable law.

Customers should verify all order details before completing payment.

8. SELLING YOUR WATCH TO DARRYCHEN

Customers interested in selling their luxury watches may submit an enquiry through our website or designated communication channels.

To provide an initial valuation, we may request:

  • Watch brand and model.
  • Reference number.
  • Purchase year.
  • Current physical condition.
  • Original box and papers.
  • Available photographs.
  • Previous servicing information.
  • Customer’s expected selling price.

Our initial valuation is indicative and does not constitute a binding purchase offer.

The final offer may change following physical inspection and verification.

We reserve the right to decline a watch if its condition, authenticity, ownership history or other circumstances do not meet our purchasing requirements.

9. WATCH INSPECTION AND FINAL OFFER

All watches submitted for purchase are subject to inspection.

Our assessment may consider the following factors:

  • Authenticity and originality.
  • Physical and mechanical condition.
  • Previous repairs or modifications.
  • Replacement components.
  • Service history.
  • Completeness of accessories.
  • Current market demand.
  • Prevailing resale values.

Following inspection, we may provide a final purchase offer.

The customer is free to accept or reject the offer.

No purchase agreement is established until both parties have agreed to the final terms.

If the customer declines the offer, arrangements will be made to return the watch.

Any applicable return delivery arrangements or charges will be communicated beforehand.

10. OWNERSHIP AND SELLER DECLARATIONS

By submitting a watch for sale, you confirm that:

  1. You are the legal owner or have proper authority to sell the watch.
  2. The watch is not stolen, unlawfully obtained or subject to an undisclosed ownership dispute.
  3. The watch is not pledged, financed or subject to an undisclosed third-party claim.
  4. All information supplied about the watch is accurate to the best of your knowledge.
  5. You have disclosed any known modifications, repairs or replacement components.

We may request identification or supporting ownership documents when reasonably necessary.

We reserve the right to suspend a transaction if ownership cannot be satisfactorily established.

Where there are reasonable grounds to suspect unlawful activity, we may take appropriate steps under applicable laws.

11. CONSIGNMENT SERVICES

Consignment services allow customers to appoint DarryChen.com to market and facilitate the sale of their luxury watches.

Each consignment arrangement will be subject to a separate written agreement.

The agreement may specify:

  • Watch description and condition.
  • Agreed asking price.
  • Minimum acceptable selling price.
  • Commission structure.
  • Consignment duration.
  • Payment arrangements.
  • Insurance and transportation responsibilities.
  • Withdrawal and return procedures.

The customer must disclose all relevant information about the watch.

We will make reasonable efforts to market and present consigned watches to potential buyers.

However, we do not guarantee a particular selling price or completion date.

The customer must not sell, pledge or transfer a consigned watch to another party without first resolving the existing consignment arrangement.

Any withdrawal, extension or modification must follow the signed consignment agreement.

12. TRADE-IN ARRANGEMENTS

Trade-in transactions are subject to individual evaluation and approval.

We will assess the customer’s existing watch and determine an indicative trade-in value.

The final value will depend on physical inspection, authenticity, market conditions and other relevant factors.

Any additional payment required for the replacement watch must be agreed before the transaction is completed.

Trade-in values are not guaranteed until formally confirmed.

Once both parties accept the final arrangement, the agreed transaction terms will apply.

13. SOURCING REQUESTS

Customers may request specific watch models, references, dial configurations or other specifications.

Sourcing enquiries are subject to availability and supplier confirmation.

An estimated price or delivery timeframe is not a guaranteed commitment.

A sourcing arrangement may require a deposit or advance payment.

Any deposit amount, cancellation conditions and refund arrangements will be communicated before payment.

We will make reasonable efforts to fulfil accepted sourcing requests.

However, we cannot guarantee that every requested model will be available.

14. DEPOSITS, CANCELLATIONS AND REFUNDS

Deposit requirements will be communicated before customers confirm a transaction.

The treatment of deposits depends on the agreed transaction terms and applicable laws.

Where a cancellation is requested, we will review the circumstances and the applicable agreement.

Refunds may be available where:

  • We cannot supply an accepted and paid order.
  • We agree to cancel the transaction.
  • The goods do not conform to the agreed description.
  • A refund is required under applicable consumer protection laws.

For pre-owned luxury watches, customers should review product descriptions, photographs and condition details carefully.

We do not offer an unconditional change-of-mind return policy unless expressly agreed in writing.

Nothing in these Terms & Conditions excludes or restricts any mandatory rights or remedies available under Singapore law.

Approved refunds will be processed using an appropriate payment method.

Processing times may depend on the payment provider or financial institution.

15. SHIPPING AND DELIVERY

Shipping arrangements will be communicated before order confirmation.

Delivery may be arranged within Singapore or internationally, depending on the transaction.

Customers must provide accurate delivery information.

We are not responsible for delivery delays caused by incorrect addresses, customs inspections, courier disruptions or circumstances beyond our reasonable control.

Where applicable, shipments may require insurance and additional security arrangements.

Customers are encouraged to inspect their parcels upon delivery.

Any visible shipping damage, missing accessories or delivery discrepancies should be reported promptly.

International customers are responsible for understanding applicable import requirements.

Customs duties, import taxes and clearance charges may be payable by the recipient unless otherwise agreed.

16. RISK AND TRANSFER OF OWNERSHIP

Ownership and risk transfer arrangements will depend on the agreed transaction and applicable law.

For purchases, the relevant transaction documents will specify the agreed delivery and ownership arrangements.

For watches submitted for inspection, sale or consignment, ownership remains with the customer unless a purchase or other transfer agreement has been completed.

Customers must not assume that submitting a watch for valuation automatically transfers ownership to DarryChen.com.

We will take reasonable care when handling watches entrusted to us.

Any specific insurance arrangements or liability allocations should be confirmed in writing before the watch is handed over.

17. WARRANTY AND AFTER-SALES CONDITIONS

Unless expressly stated otherwise, pre-owned watches are sold according to their disclosed condition and agreed specifications.

Manufacturer warranties, where applicable, remain subject to the manufacturer’s own terms.

Any additional warranty provided by DarryChen.com will be described separately.

Mechanical watches contain intricate components. Their performance may be affected by age, previous maintenance, wear and environmental conditions.

Customers should follow the manufacturer’s recommendations concerning servicing and water resistance.

Water resistance should not be assumed solely from the watch model or original factory specifications.

Unless a specific inspection or warranty confirms otherwise, customers should avoid exposing older or pre-owned watches to water.

Nothing in this section limits statutory rights that cannot legally be excluded.

18. CUSTOMER RESPONSIBILITIES

Customers agree to use our website and services responsibly.

You must:

  • Provide accurate personal and transaction information.
  • Submit genuine and lawful products.
  • Respect intellectual property rights.
  • Avoid fraudulent or misleading enquiries.
  • Avoid unauthorised access to our website.
  • Avoid interfering with website functionality.
  • Comply with applicable laws and regulations.

We reserve the right to restrict access or decline services where misuse, suspicious activity or unlawful conduct is identified.

19. WEBSITE CONTENT AND INTELLECTUAL PROPERTY

All original content published on DarryChen.com belongs to the website owner or the relevant content licensors.

This may include:

  • Website text and descriptions.
  • Original photographs and graphics.
  • Website layouts and designs.
  • Branding and marketing materials.
  • Logos and visual elements.
  • Original editorial content.

You may not reproduce, distribute, modify or commercially exploit our original content without prior written permission.

Brand names, trademarks and product references remain the property of their respective owners.

Their appearance on our website is for identification and descriptive purposes.

Unless expressly stated, DarryChen.com does not claim ownership of third-party trademarks.

20. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, payment providers, shipping companies or other external services.

These websites operate independently of DarryChen.com.

We do not control their content, security practices or privacy policies.

Customers should review the relevant third-party terms before using their services.

We are not responsible for third-party website interruptions or content, except where liability cannot legally be excluded.

21. PERSONAL DATA AND PRIVACY

We respect the privacy of our customers and website visitors.

Personal information may be collected when you:

  • Submit an enquiry.
  • Request a watch valuation.
  • Purchase or sell a watch.
  • Register an account.
  • Contact our team.
  • Subscribe to marketing communications.

Information may include your name, email address, telephone number, delivery address and transaction details.

We use personal information for legitimate business purposes, including customer communication, order processing, verification, delivery and customer support.

Where required, we obtain appropriate consent and notify individuals about the purposes of data collection and use.

We take reasonable steps to protect personal information against unauthorised access, disclosure or misuse.

Personal information may be shared with relevant service providers where necessary to fulfil a transaction or comply with legal obligations.

We retain personal information only as necessary for business or legal purposes.

Customers may contact us regarding access, correction or other personal data requests under applicable Singapore privacy laws.

Please refer to our separate Privacy Policy for additional information.

22. LIMITATION OF LIABILITY

We take reasonable care when providing our products and services.

However, we do not guarantee that our website will always operate without interruptions, technical errors or temporary service disruptions.

To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from website use or circumstances beyond our reasonable control.

Nothing in these Terms & Conditions excludes liability for fraud, fraudulent misrepresentation or any liability that cannot legally be excluded or restricted.

Our responsibility for individual transactions will be assessed according to the applicable agreement and relevant laws.

23. EVENTS BEYOND OUR CONTROL

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

These circumstances may include:

  • Natural disasters.
  • Fire, flood or severe weather.
  • Government restrictions.
  • Customs delays.
  • Shipping disruptions.
  • Payment network failures.
  • Cybersecurity incidents.
  • Supplier interruptions.
  • Other unforeseen events.

We will make reasonable efforts to communicate significant disruptions.

Where appropriate, both parties may agree on alternative arrangements.

24. FRAUD PREVENTION AND TRANSACTION SECURITY

Luxury watches are high-value products. Therefore, we take transaction security seriously.

We may conduct additional verification before accepting payments or completing purchases.

Such measures may include identity verification, ownership checks and payment confirmation.

Customers should only rely on payment instructions communicated through our authorised business channels.

We will not be responsible for payments made to unauthorised individuals or fraudulent third parties, subject to applicable law.

Please contact us immediately if you suspect suspicious activity involving our business name.

25. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms & Conditions are governed by the laws of Singapore.

In the event of a disagreement, both parties should first attempt to resolve the matter through good-faith communication.

Where appropriate, the parties may consider mediation or another mutually acceptable dispute resolution process.

If the matter cannot be resolved amicably, it may be referred to the appropriate Singapore courts, subject to applicable jurisdictional requirements and mandatory consumer protections.

Nothing in this section removes any legal rights available to consumers.

26. CHANGES TO THESE TERMS

We reserve the right to revise these Terms & Conditions when necessary.

Changes may arise from business developments, operational requirements or changes in applicable laws.

The updated version will be published on DarryChen.com.

The effective date will be displayed at the beginning of this document.

Customers are encouraged to review this page periodically.

For existing transactions, the applicable agreed contractual terms and mandatory legal requirements will continue to apply.

27. SEVERABILITY

If any provision of these Terms & Conditions is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

The invalid provision will be interpreted or modified to the minimum extent necessary, where legally permissible.

28. ENTIRE AGREEMENT

These Terms & Conditions, together with any applicable written purchase, sale, sourcing, trade-in or consignment agreement, constitute the relevant agreement between the parties.

Where a separate written agreement contains specific transaction conditions, those conditions will apply to the relevant transaction to the extent of any inconsistency, subject to applicable law.

Any amendment to an individual transaction should be confirmed in writing.

29. CONTACT INFORMATION

If you have questions regarding these Terms & Conditions, our products or services, please contact our team.

Website: https://www.darrychen.com

Business: DarryChen.com

Email: [Insert Official Business Email]

WhatsApp: [Insert Official WhatsApp Number]

Business Address: [Insert Registered Business Address]

Our team will make reasonable efforts to respond to enquiries and assist with transaction-related matters.